01 / Bench
See every job and its next step
The service board shows which jobs are at intake, on the bench, ready, or waiting for pickup.
Jewelry repair intake
Take a repair in at the counter and track it through pickup.
Document the piece, collect a deposit, assign the work, and keep the customer informed without moving the job to a separate system.
Repair intakeAppraisalsService historyCustomer context
From intake to pickup
Follow a repair through the store.
02 / Customer
Keep the job with the customer
Associates can return to the customer record when they need contact, account, or service details.
03 / Review
Review store activity in one place
Managers can use Linkd reporting alongside the service board to review the day.
What changes for your team
Everyone can see what the job needs and what happens next.
Counter repair intake
Start repairs, appraisals, and custom jobs at the counter with the customer and piece already attached.
Service history
Keep status, deposits, item references, due dates, and notes together so another associate can pick up the job.
CRM-ready service context
When JewelLink is connected, ready-job details can support timely client follow-up.
One job record
Keep the repair with the customer and the piece.
The repair starts at the counter, moves through the service board, and remains easy to find when the customer calls or returns.
Document the piece and the request
Add photos, notes, due dates, customer details, and any deposit at the counter.
Move the job through the bench
The team can see the current status, owner, and next step without asking for the intake details again.
Finish with the history intact
Completion, payment, and pickup stay available on the customer and service records.
Repair intakeAppraisalsCustom workCustomer historyJewelLink CRMOwner reportingDepositsOpen API
Quick answers
What jewelers ask before changing systems.
Can Linkd support jewelry repair intake?
Yes. Linkd keeps repair intake, appraisals, custom work, deposits, notes, and status close to the customer and POS record.
How can repair history connect to CRM?
When JewelLink is connected, service status and customer details can support reminders, follow-up, and associate outreach.
Book a demo
See how Linkd fits your store.
Tell us about your store. We will show you the counter, the case, and the back office.
Repair intakeAppraisalsService historyCustomer context